Legal
Feedback & Complaints
If a clean fell short, we want to know. Below: how to reach us about it, and how we respond.
Tell Us What Happened
Call +1 (226) 564-1031 or use the form on our get in touch page. Include the date of the clean, your town and what went wrong. A photo helps if it's something visible.
What We'll Do
We'll acknowledge your message and look into it. That usually means checking your visit against your checklist and talking to the people involved. Then we'll report back on the cause and the fix we propose, whether that's a return visit to fix something or a change to your checklist.
Taking It Further
Should the two of us fail to resolve it, you can contact Ontario's Consumer Protection office for information about your rights as a consumer.